CONTACT
Tel:+34613897529
E-mail:otmstoke@gmail.com
ADDRESS
Calle Eduardo Torroja 37, Fuenlabrada
OPENING HOURS
Monday 10.00-19.00
Tuesday 10.00-19.00
Wednesday 10.00-19.00
Thursday 10.00-19.00
Friday 10.00-19.00
Saturday 09.00-14.00
Sunday Closed
Shipping & Returns
Europe
Destination Country/Region
Spain (Peninsula and Balearic Islands)
Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Denmark, Czech Republic, Estonia, Finland, Metropolitan France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Norway, Holland, Poland, Portugal, Romania, Slovakia, Slovenia, Switzerland, Sweden, United Kingdom.
Estimated delivery time
2-7business days
Picked up at the store
You can collect your order from OTM Stoke. The details you give are discussed with our managers.
Returns
Returns can be made within 14 days of the delivery date of your online order.
Please note that returned items must be resaleable. Personalized items do not allow exchanges or refunds.
Change in Store
Visit one of our outlets in Madrid where the purchase is made to make the exchange within 15 days after delivery of your purchase using the delivery note (without price) included in each package.
Gifts
If your purchase is a gift, changes can also be made in our outlet within 15 days from the date of purchase with the delivery note (without price) that we include in each package.
We do not make refunds
Returns are not accepted in the online store and in the OTM Stoke outlet store if you buy Wholesale Boxes and Lots.
If you use the product for more than 15 days, it cannot be returned.